
Skype Is Gone: What Happened and the Best Replacements in NZ
Skype is gone. After more than two decades, Microsoft retired the consumer version of Skype on 5 May 2025 and now points users to the
Voice over Internet Protocol (VoIP) is a technology that allows users to make voice and video calls over the Internet in NZ rather than using traditional telephone lines. Instead of relying on a dedicated network of wires and hardware, VoIP converts analog voice signals into digital data packets and sends them over the Internet to the recipient.
This method is more cost-effective than traditional phone lines and offers a wide range of features and benefits, such as call forwarding, video conferencing, and international calling. It is becoming increasingly popular in residential and business settings and is expected to grow as internet speeds and connectivity improve.
| Category | Description |
|---|---|
| What is VoIP | Voice over Internet Protocol (VoIP) enables voice and video calls over the Internet, replacing traditional phone lines. |
| Cost-effective | VoIP eliminates long-distance charges and separate lines, offering significant savings. |
| Features | Includes call forwarding, video conferencing, international calling, and more. |


It works in New Zealand by converting analog voice signals into digital data packets and transmitting them over the Internet. Here’s a step-by-step overview of how to do this;
| Step | Description |
|---|---|
| Step 1 | User speaks into a microphone, which converts sound into analog signals. |
| Step 2 | Analog signals are converted into digital data packets using a codec. |
| Step 3 | Data packets are transmitted over the Internet via Wi-Fi, Ethernet, or cellular data. |
| Step 4 | Data packets arrive at the destination, are reassembled, and converted back into analog signals. |
| Step 5 | Analog signals are sent to the receiving party’s device and converted into sound. |
VoIP (Voice over Internet Protocol) has several advantages over traditional phone systems. Here are some of the key benefits of using VoIP:

While the Voice over Internet Protocol has many advantages for New Zealanders, it also has some disadvantages that should be considered. Here are some of the key disadvantages of using it.
Overall, while VoIP offers many advantages, it is important to consider the potential downsides and ensure that your system is properly configured and secured.
Before you can enjoy all the many benefits of Voice Over Internet Protocol, you first have to set it up. Setting up requires the following steps:
| Step | Description |
|---|
| Choose Provider | Select a service provider like Skype or Google Voice. |
| Check Internet | Ensure high-speed Internet is available for optimal service. |
| Select Hardware | Use VoIP-compatible hardware, like a phone or adapter. |
| Set Up Account | Create an account with your chosen provider and configure hardware. |
| Configure Network | Adjust router settings and Quality of Service (QoS) to prioritize VoIP traffic. |
| Test | Make test calls and fine-tune the system for best voice quality. |
| Enjoy | Start using VoIP for communication. |
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While it’s difficult to say that VoIP is the “best” communication technology for New Zealanders, it offers many advantages over traditional phone systems, making it a highly appealing option for many businesses and individuals. It can significantly reduce communication costs compared to traditional phone systems, as it doesn’t require dedicated phone lines or expensive hardware.
New Zealanders can also easily integrate it with other communication technologies, such as video conferencing and instant messaging, making it a highly versatile solution for businesses.
FAQ
Yes, you can typically keep your existing phone number when switching to this service as a New Zealander. Many VoIP NZ providers offer number porting, which allows you to transfer your phone number to their service.
It can be very reliable if you have a strong and stable internet connection. However, if your internet connection is weak or experiences outages, your service may also be affected.
Yes, it is an excellent option for international calls, as it typically offers lower rates than traditional phone systems. Many providers also offer international calling plans, including unlimited or discounted calls to specific countries.